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Shipping PoliciesUpdated a year ago

LASHBOMB is not responsible for any lost or stolen orders.  Please track your package with the information provided to you via email.  If you feel your package has been lost or stolen, contact USPS for the most updated information/to file a claim.

ROUTE insurance is offered for order protection. When you purchase ROUTE insurance for your order your package will be insured from loss, theft, and shipping damage.

SHIPMENT OF ADHESIVES

Adhesives are temperature sensitive. During extreme cold or hot temperature (even though we ship our adhesive with an ice pack during summer months), LASHBOMB recommends customers choose USPS Express (1-2 day) shipping. If customer does not choose this shipping option during extreme temperatures, LASHBOMB is not responsible for damages occurred to adhesives.

If you believe your package was damaged in shipping and you have purchased Route insurance your products will be covered.  Contact Route through the link that was sent to your email when you purchased it. 

If you believe your items are defective, you must contact us within 7 days of delivery of item and products must be returned to LASHBOMB within 30 days for a resolution.

Note, All Glue Sales Are Final 

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